EAP Assistance

We are pleased to announce the introduction of a new Employee Assistance Program (EAP) with AccessEAP for our members.

ACS Member firms have access to a specialised Manager Support Hotline, information and videos to help you navigate the mental health of your staff and unlimited access to health and wellbeing resources via the AccessEAP website and EAP In Focus App.
EAP counselling is also available and can assist when personal, family or work issues are impacting on one’s mental health or quality of life. Member services and the fee schedule is available in the links below.

As a leader within our organisation, it is important that you understand how to access this service and how to guide your teams to use this service without judgment or stigma.

Through this benefit, you now also have access to the Manager Support Hotline.  The Manager Support Hotline offers assistance and support with anything from preparing to deliver feedback to a staff member to managing a challenging people-management situation.  You can also receive guidance around how to support a staff member facing a challenging life event or mental health issue.

To book an EAP appointment or Manager Support call, you simply need to call 1800 818 728 and the AccessEAP team will arrange for you to speak with an experienced, professional counsellor and/or psychologist either face-to-face or over the phone.

ACS NSW is committed to your wellbeing both professionally and personally. Please do not hesitate to access this service. 

To learn more about this program, please attend our EAP Awareness Session for Managers and Leaders Webinar at a time convenient to you by watching this video.




The retainer has been covered by your membership with us, so you only need to pay for the services your staff use. 
If you would like to make the counselling and other services available to your staff, please complete the form below and we will enrol your firm. 

Download the EAP in Focus App! Available for download free of charge from the Apple App Store or Google Play.

Download the EAPAccess information: